@article {Landesman:2005:1525-4011:50, title = "Heard on the Net Trouble Downloading: A Library's Most Urgent Issue, But Not, Perhaps, the Most Important One", journal = "The Charleston Advisor", parent_itemid = "infobike://annurev/tca", publishercode ="annurev", year = "2005", volume = "7", number = "2", publication date ="2005-10-01T00:00:00", pages = "50-50", itemtype = "ARTICLE", issn = "1525-4011", eissn = "1525-4003", url = "https://annurev.publisher.ingentaconnect.com/content/annurev/tca/2005/00000007/00000002/art00018", author = "Landesman, Margaret", abstract = "", }