@article {Fagan:2005:1525-4011:16, title = "Virtual Reference Software Comparative Review", journal = "The Charleston Advisor", parent_itemid = "infobike://annurev/tca", publishercode ="annurev", year = "2005", volume = "6", number = "4", publication date ="2005-04-01T00:00:00", pages = "16-16", itemtype = "ARTICLE", issn = "1525-4011", eissn = "1525-4003", url = "https://annurev.publisher.ingentaconnect.com/content/annurev/tca/2005/00000006/00000004/art00007", author = "Fagan, Jody Condit", abstract = "", }