@article {McKinzie:2002:1525-4011:56, title = "Virtual Reference Overrated, Inflated, and Not Even Real", journal = "The Charleston Advisor", parent_itemid = "infobike://annurev/tca", publishercode ="annurev", year = "2002", volume = "4", number = "2", publication date ="2002-10-01T00:00:00", pages = "56-56", itemtype = "ARTICLE", issn = "1525-4011", eissn = "1525-4003", url = "https://annurev.publisher.ingentaconnect.com/content/annurev/tca/2002/00000004/00000002/art00020", author = "McKinzie, Steve", abstract = "", }